Newlife Medicare Private Limited is a pharmaceutical supplier and exporter based in Nagpur, Maharashtra, India. We serve international businesses, pharmacies, distributors, healthcare organisations and eligible individual customers, subject to product availability and applicable prescription, licensing, import and destination-country requirements.
Yes. We handle enquiries from international business buyers as well as eligible individual customers. The documentation, quantity, shipping and regulatory requirements may differ depending on the customer type, product and destination country.
No. This website is focused on international pharmaceutical supply and export. We do not currently use this website to supply medicines to customers within India.
We handle enquiries for a broad range of pharmaceutical products across multiple therapeutic categories and dosage forms. Product display on the website is for information and enquiry purposes only. Availability and shipment eligibility are confirmed individually for each transaction.
No. A product being displayed does not mean that it is available for unrestricted purchase or shipment to every customer or destination. Supply can depend on availability, prescription requirements, customer type, import rules, documentation, carrier limitations and destination-country requirements.
Newlife Medicare uses a quotation-based pricing model. The final amount can depend on the product, strength, quantity, availability, source, destination country, shipping method, currency, packaging and applicable documentation or regulatory requirements. The website therefore displays products for enquiry rather than operating as an open-price checkout.
Contact our team through the website enquiry form, email, phone, WhatsApp or another authorised chat channel. Please provide the medicine name, strength, required quantity and destination country. Business buyers may also provide their company details and any specific documentation or packaging requirements.
After you confirm the quotation or proforma invoice, our team may complete any applicable availability, prescription, customer, business, import or destination-country checks. Once the transaction is approved for payment, Newlife Medicare may create a secure, transaction-specific payment link for the confirmed amount and send it through the official communication channel being used for your order.
No. Newlife Medicare does not operate an unrestricted self-service medicine checkout where customers select any displayed product and immediately pay. Orders are handled through enquiry, quotation, confirmation, applicable document review and then an authorised payment request.
After the quotation is confirmed and the transaction is approved for payment, a secure payment link may be sent through an official Newlife Medicare email address, WhatsApp, the authorised chat or messaging channel being used for the transaction, or another verified communication method agreed with our team.
Yes. A payment request should relate to an identifiable quotation, proforma invoice, invoice or order. Customers should verify the order reference, amount, currency and payment purpose before completing payment.
No. The payable amount should match the amount approved in the quotation or order. Customers should not enter, alter or send an arbitrary amount unless Newlife Medicare has issued a revised quotation or expressly confirmed the revised amount.
Newlife Medicare may use an authorised third-party payment gateway, bank, financial institution or payment service provider depending on the customer, country, currency and transaction. The available payment methods can vary because each provider applies its own supported-country, currency, security, authentication and transaction requirements.
A genuine payment request should be connected to an identifiable Newlife Medicare quotation or order and should match the confirmed amount and currency. Do not pay an unrelated personal account claiming to represent Newlife Medicare. If anything appears unusual, verify the request with us at support@newlifemedicare.com or through the official contact details published on our website before paying.
No. Complete card numbers, CVV details, banking passwords and OTPs should be entered only on the authorised payment-provider interface where required. Do not send these sensitive credentials to Newlife Medicare through email, WhatsApp, chat, telephone or any other messaging channel.
If your payment appears failed or pending, do not immediately make another payment for the same quotation. Contact our team with the quotation or order reference, payment amount, currency and transaction reference so the payment status can be checked with the applicable provider or banking records.
Please contact us with your quotation or order number and the payment transaction reference. A customer-side debit message or screenshot does not by itself confirm that Newlife Medicare has successfully received the payment. The transaction will be checked against the applicable payment-provider or banking records.
A valid prescription or other supporting documentation may be required for certain medicines depending on the product, customer and destination-country requirements. Our team will inform you if a prescription or other document is required before the transaction can proceed.
Depending on the product, destination and nature of the transaction, business buyers may be asked for relevant company, pharmacy, wholesale, distribution, import or other regulatory documentation. Requirements are reviewed on a transaction-by-transaction basis.
The sequence can depend on the transaction. Newlife Medicare may request certain documentation before payment, before processing or before dispatch. A successful payment does not override prescription, pharmaceutical, import, export or destination-country requirements, and an order may remain on hold until applicable checks are completed.
We serve customers and business buyers across multiple international markets. Country presence does not guarantee that every medicine can be shipped to every destination. Please contact our team with the product and destination country so eligibility can be checked.
We handle enquiries from eligible individual international customers as well as larger business, institutional and wholesale buyers. Available quantities depend on the product, packaging, availability, destination and applicable transaction requirements.
Yes. If you cannot find a particular medicine, contact us with the product name, strength, dosage form, required quantity and destination country. Our team can check availability and advise whether the enquiry can be considered.
Timelines vary according to product availability, quantity, payment verification, documentation, packaging, destination country, shipping service and customs or regulatory processing. Our team can provide an estimated timeline after reviewing the specific transaction.
We can arrange or assist with international shipping depending on the destination and order requirements. Where tracking is available, the tracking number or shipment reference may be shared after dispatch. Customs, carrier and destination-country processing times are outside our direct control.
The customer is responsible for complying with applicable destination-country import requirements. If additional documentation, permits or clarification are requested, our team may provide available shipment or product documentation where appropriate, but final import or customs approval remains subject to the relevant authorities.
Cancellation and refund eligibility depends on whether payment has been completed and whether procurement, documentation, packaging, dispatch or other fulfilment activity has started. If a payment link has not been paid, it may simply be cancelled or allowed to expire. For complete terms, review our Refund & Cancellation Policy.
You can review our Payment Policy, Privacy Policy, Shipping / Delivery Policy and Terms & Conditions before proceeding with a transaction.
Our public company and regulatory information, including key company registrations, IEC and pharmaceutical licence details, is available on our Company & Regulatory Information page. Additional verification documents may be provided to authorised customers, banks, payment service providers or regulators where reasonably required.
You can contact our team through the website enquiry form, email at support@newlifemedicare.com, phone, WhatsApp or the authorised communication channel you are already using with our team. For faster assistance, include the product requirement, quantity and destination country.